Lagos — Headquarters
Primary operations, support desk, and engineering team.
Lekki Phase 1, Lagos • Mon–Sun 9–9 WAT
Reply within 4 business hours
LIVE
Talk to us.
We pick up.
Sales, support, partnerships, or something else. Every message reaches a real person — no chatbots, no tier-1 scripts.
Lagos & Abuja offices
24/7 live chat
English & Pidgin
4-hour reply
Contact form messages answered within 4 business hours — usually faster.
Median
2h 40m
Instant chat
Live chat is staffed around the clock. Average first reply under 2 minutes.
First reply
< 2 min
Phone support
Call us during business hours. Real engineers, not a call center.
Mon–Sun
9am–9pm WAT
Send a message
How can we help?
Fill the form — we'll route it to the right team automatically.
Our offices
Built in Nigeria. Serving Nigeria.
Abuja — Northern hub
Government, enterprise, and northern region accounts.
Wuse 2, Abuja • Mon–Fri 9–6 WATRemote team
Distributed engineers across Nigeria. Support is 24/7, no matter where you are.
Nationwide • 24 hours a dayContact questions
Common before reaching out
Contact form replies land within 4 business hours — median is 2h 40m. Live chat is instant. Tickets average under 15 minutes for first reply.
Yes. Choose "Sales & pre-sales" in the contact form and mention you'd like a call. We offer 15-minute intros for teams over 10 users. For smaller enquiries, email works best.
Our Lagos HQ is in Lekki Phase 1. Meetings by appointment — send us a message with your preferred date and we'll confirm. Walk-ins aren't supported for security reasons.
For existing accounts, open a ticket from your client area — that keeps the conversation threaded with your account and any relevant history. The contact form works too but treats you as a general enquiry.
Yes. Choose "Partnerships & resellers" in the form. We offer volume pricing for agencies and dev shops, and white-label options for partners. Full details sent on enquiry.
Choose "Report abuse" in the form. For active security incidents, mark the subject line with [URGENT] and it alerts the on-call engineer directly. Alternatively, email abuse@cyberjunior.net.